Event Management
Limited-Time Discount on Ticket Prices
What is Pre-Registration?
Selling All-Access Passes for Inactive Events
Connecting your Stripe account
Changing the Currency of your Tickets
Changing permissions on a ticket after people have secured it
Deleting and Customising Tickets
'No linked tickets' problem
Hiding An Active Ticket
Setting Up Tickets For Your Event
Restricting One Ticket per Attendee
International Fees Applied To Tickets
Attendees Payment Receipt
Customized Ticketing
Restrict Affiliate Commissions to Specific Tickets
What Devices Can Be Used for the HeySummit QR Code Feature?
Purchase Multiple Tickets at Checkout
Using QR Codes Within Your Event
Creating Add-Ons
Ticket Availability Display Options
Manual Check-In for In-Person Attendees
Creating Bulk Discount Pricing For Your Tickets
Customizable Donations for Event Fundraising
Custom Redirect URL for Ticket Purchases
Exclude Access to Talks or Categories When Creating Tickets
Enhanced Ticketing: Venue Association and Selection for In-Person Events
Option to Hide or Display Full Ticket Descriptions on the Landing Page
Layout Mode for Attendee Ticket Checkout Selection
Recurring Payments for Tickets, Add-ons, and Donations
Creating a Secret Ticket
Active Events Quota
How to Publish (or un-publish) Your Summit Page
Turning Off Registrations
Selecting "Require Email Up-Front?"
Using HeySummit to Ticket Your Offline Event
Handling Custom Registration Questions in Zapier
Answers to Custom Registration Questions
Locking Attendees Schedules Post-Registration
Minimum Talk Selection During Checkout
Per-Talk Registration Mode
Restrict Registrations to Business Emails Only
Custom Checkout URL for External Registrations
How To Manually Register Your Attendees
Why Do Attendee Names Show a Dot in Zoom?
Adding a Talk Submission Page
How Speakers Can Preview the Public Pages of Their Talks
Arranging Speakers in your Desired Order and Adding Custom Tags
Speaker Directory
Sending Speaker Login Credentials
Importing Speakers to Your Event
Managing Your Speaker Dashboard
How To Add or Edit a Speaker Bio
Removing Speakers from your event
Visibility Of Speakers On Your Event's Page
How Speakers Can Access Comments on Their Talks
How Speakers Join Live Sessions
Featuring a Talk On Your Home Page
Giving Speakers or Volunteers Tickets To Your Event
Adding Speakers To Your Event
Sending a Message To Your Speaker
Enhancing Speaker Roles in Your Talks
Private Chat Inbox for Speakers
Managing Your Speakers Settings
Sending Calendar Invites to Speakers
Auto-Created Attendee Records for Speakers
Show Speakers with Current Event Talks Only
Suppress Non-Critical Emails for Speakers
Add Categories to Speakers Without Linked Talks
Using Custom CSS
Uploading or Editing Assets and Swipe Copies
Encouraging Attendee Networking at Your Event
Uploading Custom Promo Image
Updating the strapline
Using Zapier for multiple HeySummit events
Setting up footer links
Setting Up a Custom Domain
Removing HeySummit branding
Creating A Custom Registration 'Thank You' Page or Custom Confirmation Page
Re-ordering replays
Using ThriveCart with HeySummit
How To Preview or Edit Your Event Page
How to Manually Translate your Site
How to customise social sharing options
Changing the order of tickets
Using The Same Custom Domain For Multiple Events
Creating a Format On Your Event Landing Page Components
How to edit the copyright found in your footer
How To Edit or Remove the Call To Action Banner
Inserting links into your text using Markdown
Inserting images into your page using Markdown
How to add a title to your event
Editing Header Links
How To Edit Text On Your Event Pages
Customising promotion options
Customising Font and Colours
Delivering media files to specific attendees
Personalising The T&C's Or Privacy Policy
Enhancing attendee experience
Translating your entire summit
Adding a new header link or page on your event site
Creating Custom Registration Questions
Editing Auto-generated Speaker Promo Banners
What size should your assets (logos/images) be?
Changing the time zone for your event
Changing the background of your landing page
Changing the order of your sponsors
Choosing a Category Icon
How the Sponsor Booth Functions and How to Enable It
Changing the Size of Your Sponsor Logo
Embed Past Events On Your Website
Option to Hide Categories
Understanding The Focused Content Mode
Embed Upcoming Talks List On Your Website
Embed Current & Upcoming Events On Your Website
Custom Landing Page Redirect
Event Registration Micro-Site
Embeddable Registration Form for Your Events
Enhanced Logo Display Options for Individual Pages
How To Adjust Speaker Photo Size
Adding a Total Attendees Stat Component
Attendee Post-Login Custom Redirect URL
Best Practices for Uploading Photos to Hero Header and Feature Highlight Components
Grouping Speakers by Type on the Main Speakers Page
Filtering Speaker Types on the Speakers Grid
Hiding Landing Page Elements on Specific Screen Sizes
Customizing your Schedule Display
Improved Heading Styling in the Theme Editor
How to Set Up Webhooks for Event Actions
How To Ensure Your Talk Is Visible
Adding Videos On-Demand
Changing The Dates of Your Event
Connecting multiple Webinar accounts from the same provider
Running a virtual sponsors fair or exhibitor booths
You want to know how many breakout sessions can run concurrently
You want to know how the "live now/upcoming session" banner works
Cancelling a Session
How does voting work?
Choosing a Webinar Platform
Video size limit
Which browser is best to use with HeySummit?
Uploading a Pre-Recorded Talk
Making your talks mandatory
Incorrect text format
Attendees Adding Sessions Not Included In Their Ticket
Turning On Live Chat For Your Sessions
Turning off talk replays
Running live talks concurrently
Running a virtual workshop
Running a single event across multiple languages, or time zones
Understanding When Your Event Replays Will Be Available
How To Preview The Public Pages of Your Talks
Moderating Live Chats
What is the difference between live and pre-recorded videos?
How to connect your webinar account
Using Send to an External URL Option for your Talks
Adding a replay for your live talk (Zoom, LiveWebinar)
Enabling Session Comments
Using the Same Webinar ID for Multiple Sessions
Customising your landing page design and layout
Setting up a Live Talk
Starting my session in HeySummit
Adding a Category
Setting Up a Replay for Your Talks
Assigning A Category To A Talk
Adding URL's or Files to Talk Media
How To Set Attendee Limits For Your Talks
Linking Your Talks To a Stage
How To Manually Add or Remove a Talk from an Attendee's Schedule
Adding an Intro Video to Your Talk
Synchronized Start Times for Pre-recorded Videos
How To Turn Off Comments After Your Session
How To Import Your Talks
Adding Pre-Talk Entry Time
Adding Q&A To Your Session
Adding Live Polls To Your Session
Mute Video Option for AutoPlay Compatibility
Alternative Broadcast Options For Talks
Option to Copy Broadcast Link of a Talk
Venue Reports: Venue and Attendance Check-In Tracking
Why HeySummit Doesn’t Support Zoom Sessions and Events
Troubleshooting 'Sign in to Confirm You're Not a Bot' Error When Using YouTube
Direct Zoom Recording for Replays
Notifying Attendees When Adding a New Talk
Transcription Support for Talks
Ticket-Based Restrictions for Alternative Broadcasts
Using OneStream and Steps in Locating the Video ID
Using wave.video and Steps in Locating the Video ID
Option to Hide Sidebar in Broadcast Mode
Using MUX and Steps in Locating the Video ID
Attendee Login
Purchasing problem
Understanding the User Experience from a Mobile Device
How to find the attendee quota
How To Delete Attendee Records
Enabling the Private Event Option
HeySummit charge showing up on a statement
How Attendees Can View Their Ticket Access and Schedule
Restricting Event Sign-Ups
Password Login For Your Attendees
Awarding your Attendees Certificates
Calendar Integration for Attendees
How do I edit Attendee details once they've signed up?
How do I log in to my event?
An Attendee Wants to Upgrade Their Ticket
You want attendees to be able to sign up for more than one of your events at once
Auto-register Your Attendees To All Talks
Exporting Attendee Records From Your Summit or Session
Importing Your Attendees
Clearing cookies
Can I have a waitlist for attendees?
How To View/Edit Your Attendees Tickets
FAQs For Your Attendees, Speakers and Affiliates
Using a Magic Link to View the Attendee Dashboard
How Attendees Can Add A Profile Picture
Currency exchange
How does the Success/Business Plan work?
Maintenance Plan
How To Update the Event Organiser's Details
You want to know if there's a transaction fee for free events
Can HeySummit can send you a W9 form?
You want to use PayPal with HeySummit
How does Wise work?
How To Update Your Affiliate Payout Details
Managing Multiple Speakers & Sponsors