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Notifying Attendees When Adding a New Talk

Written by Jerica

When you add a new talk to an event that already has attendees, HeySummit can schedule an attendee email so people know the new session is available.

Notify attendees after creating a new talk

After you create a new talk from Content > Talks, the confirmation step can show a Notify Attendees? section. Click Notify Attendees to schedule the new-talk notification for that talk.

The button is shown for newly created talks when the talk is not in the past. Once clicked, HeySummit marks the talk as one that should be included in the next new-talk notification email.

When the email is sent

HeySummit sends the attendee email at your event's configured new-talk notification time. The default is 10:00 in the event timezone.

The email uses the attendee template called A new talk has been added!. Make sure that email is published before the scheduled send time. If the email is unpublished, HeySummit will not send the notification.

If you duplicated or edited a talk

The post-create Notify Attendees button is only part of the new-talk creation flow. If you duplicated a talk, or you need to schedule the notification later, open the talk's Advanced Settings and enable Notify Attendees of This Talk?.

Things to check

  • The talk should be active, not cancelled, and scheduled for a future date.

  • The talk should be a normal talk, not an agenda item.

  • The attendee email A new talk has been added! should be published.

  • Attendees need an email address and must be able to receive attendee conference information emails.

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