Your active event quota controls how many events can have registrations open at the same time. To check your current quota and usage, open the user menu at the bottom of the dashboard sidebar and select Billing.
How events are counted
When HeySummit checks whether you can create another event, it counts your non-demo, non-archived events with registrations set to Open.
An unpublished event can still use a slot when registrations are open.
Archived events and events with registrations closed do not use a slot. Demo events are excluded from the check for creating another event, although the usage displayed in Billing can include them.
For example, if you run a weekly webinar series as one HeySummit event and keep registrations open, that uses one slot. If you create another event and leave registrations open, that uses another slot.
Current plans
For current self-serve plans, Starter includes 1 active event, Growth includes 10 active events, and Success supports unlimited active events. Check Billing for the quota on your account.
Free up an active-event slot
Upgrade your plan to increase your quota. See current plan options on the HeySummit pricing page.
Close registrations on an event that no longer needs new attendees. Go to Event Settings > Event Experience > Registration & Checkout. Under Registrations Open?, choose Closed and click Save. For a published event, existing attendees retain their access, but new attendees cannot register.
Archive the event if it should be hidden from public view and inaccessible to attendees.
Delete the event if you no longer need it. This first archives the event and schedules permanent deletion seven days later. You can cancel the schedule during that window. Once permanently deleted, the event cannot be reopened.
Closing registrations, archiving, or scheduling deletion removes the event from active-event quota usage. Your attendee registration quota is separate from your active-event quota.