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Sending a Message To Your Speaker

Written by Benjamin Dell

Send a quick one-off email to the presenters for a session, for example to explain a schedule change. The session action contacts the presenters linked to that session; use the individual presenter action when you want to contact only one person.


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Email the presenters for a session

  1. Go to Content & Schedule > Sessions.

  2. Open the session's Actions menu and select Email Presenter(s).

  3. Enter a Subject and Message. Review the content before selecting Send.


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Session Actions menu with Email Presenter(s)


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Email Presenter(s) drawer with Subject, Message, Send and Cancel


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Email one presenter

Go to Content & Schedule > Presenters, open their Actions menu and select Email the Presenter. Enter the subject and message, then Send. This individual action is unavailable while the account is on a trial.


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If the message does not arrive

  • The event must be published, and each recipient needs a saved email address.

  • The relevant transactional message must be live. Account sending restrictions, archived events or hibernation can prevent delivery.

  • The session email action is available for scheduled event types rather than Library or Course events.

  • For missing emails, follow email delivery troubleshooting. For automatic presenter communication, use Email & SMS > Emails.

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