Enable a private inbox for an individual presenter so attendees can contact them from their public profile. The inbox is off by default and requires a plan that includes the speaker/sponsor booth chat feature. Ask the presenter for consent before enabling it.
Enable the inbox
Go to Content & Schedule > Presenters.
Open the presenter's Actions > Manage Presenter option, then Booth.
Under Turn On Chat Inbox?, choose Yes, then Save and Close.
Invite the presenter to their Speaker Dashboard if they do not already have access. They need that login to read and reply to messages.
Using the inbox
When the inbox is enabled and the event has the required feature, the presenter's public profile has a chat entry point. Visitors must be signed in or have completed attendee registration to start a conversation. The presenter uses Message Inbox > Open inbox on their dashboard. If the inbox setting is missing, check the event's plan access.