Close registrations when you want to stop new ticket registrations while keeping the event available to existing attendees, for example after the event ends or when you collect registrations elsewhere.
Open Event Settings > Event Experience > Registration & Checkout.
Under Registrations Open?, select Closed.
Select Save.
What closing registrations changes
Public checkout stops accepting new registrations. Built-in registration forms and the normal Book My Place header link are hidden. Custom links or buttons you added yourself may still need updating.
Existing attendees can still sign in. Access follows their tickets and your session access settings. Public-access content can remain available without a ticket.
Closing registration frees this event from the active-event quota and removes its qualifying attendees from the active attendee tally. It does not delete the event or its attendee records.
Importing attendees
Organiser imports are separate from public checkout, so you do not need to reopen public registrations merely to import attendees. Your plan, attendee quota and import checks still apply. Link imported attendees to the appropriate ticket and review the import results before sharing login details.