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Turning Off Registrations

Written by Benjamin Dell

The event has taken place and you would like to keep it accessible for your paid members. Alternatively, you do not want to sell any more tickets. Or maybe you are taking registrations on a third-party platform and will be importing your attendees. You would need to use the option to close your event for registrations.

  1. From your event dashboard, open Event Settings > Registration & Checkout.

  2. Under Registrations Open?, select Closed.

  3. Click Save.


Registration and Checkout settings showing the Open, Closed and Public options


Once you've closed your event for registrations, this will remove all CTA buttons from your event. It will also remove the Book My Place from your header links. Users will be able to navigate your event, but users who don't already have a ticket won't be able to access your content.

  • Please note that if you are importing your attendees, you have to open the event for registrations while you import, and then you can switch it off again.

  • If an event is closed for registrations, then you'll also gain an event back on your event quota and your attendee tally will also go down.

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