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Creating Custom Registration Questions

Written by Holly

Custom registration questions let you collect more information from attendees than the default name and email fields. Use them when you need extra details during registration, want to segment attendees by answer, or want to show different questions to different ticket holders. To add a question, open the event dashboard, go to Registration & Attendees > Registration Fields, and select Add Field.


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Registration Field Details tab with dropdown question type, title, description and options


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Choose a field type

You can add these question types:

  • Text (short): a short free-text answer.

  • Text (long): a longer written answer.

  • URL: a web address.

  • Dropdown: one answer from a list of options.

  • Checkbox: a single yes/no checkbox.

  • Checkbox List: one or more answers from a list of options.


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Dropdown, checkbox, and checkbox-list questions can be shown in audience insight charts after attendees start answering them.


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Registration Field Settings tab with required answer, display width and presenter results controls


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Configure the question

On Details, choose the Question type and enter the required Title. Add a Placeholder when that field is available, and use Description for help text. For dropdown and checkbox-list questions, enter one choice per line under Options. On Settings, use Require an answer to make the question mandatory, Use full display width if needed, and Share results with presenters for dropdown, checkbox and checkbox-list questions if presenters should see aggregated results in their insights. Presenter visibility also depends on your presenter dashboard insight settings. If presenters can download attendee data, shared answers can also appear individually in their exports; review those permissions before enabling sharing.


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Restrict questions by ticket or affiliate link

Open the Visibility tab when a question should only appear for some attendees. You can show a question to attendees with specific tickets, hide it from attendees with specific tickets, or leave both ticket fields blank to show it to everyone. You can also enable Only show from affiliate links when a question should only appear after someone registers through an affiliate link for your event. This is useful when you want to collect partner-specific details, campaign context, or fulfilment information only from affiliate-driven registrations. If the question should only appear for certain affiliates, choose them in Show for these affiliates. If you enable affiliate-link visibility but leave that affiliate picker blank, the question can appear for any valid affiliate link for the event.


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Registration Field Visibility tab with ticket and affiliate-link rules


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Optional attendee directory settings

If your plan includes the attendee directory and it is enabled for the event, open Attendee directory and choose whether the answer appears on attendee directory profiles and whether attendees can search or filter by this field. Set its display location where available, then select Save when the question is ready.


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View answers and insights

Custom registration questions appear after the attendee has entered their name and email address during checkout. If you are testing a question and do not see it immediately, continue to the registration details step first. Instant signup can bypass the usual registration and checkout flow, so attendees using it may not answer these fields. To review individual answers, go to Registration & Attendees > Attendees. Attendee reports support custom-answer filters, and attendee CSV exports include the answers. To see summary charts for dropdown, checkbox, and checkbox-list questions, go to Registration & Attendees > Attendee Insights.

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