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Creating Custom Registration Questions

Written by Benjamin Dell

Custom registration questions let you collect more information from attendees than the default name and email fields. Use them when you need extra details during registration, want to segment attendees by answer, or want to show different questions to different ticket holders. To add attendee registration questions, go to Setup > Custom Fields, make sure you are on the attendee fields view, and click Add Field.


Custom Fields page with Add Field button


Choose a field type

You can add these question types:

  • Text (short): a short free-text answer.

  • Text (long): a longer written answer.

  • URL: a web address.

  • Dropdown: one answer from a list of options.

  • Checkbox: a single yes/no checkbox.

  • Checkbox List: one or more answers from a list of options.


Dropdown, checkbox, and checkbox-list questions can be shown in audience insight charts after attendees start answering them.


Custom registration question setup form


Configure the question

For each question, add the question title and any placeholder or help text attendees should see. You can also make the question mandatory, set it to use the full checkout width, and, for dropdown or checkbox-list questions, enter the available options one per line. If you want speakers to see aggregated results for this question in their Speaker Dashboard insights, enable Share results with speakers?. Speaker visibility depends on your speaker dashboard insight settings.


Restrict questions by ticket or affiliate link

Use the Visibility section when a question should only appear for some attendees. You can show a question to attendees with specific tickets, hide it from attendees with specific tickets, or leave both ticket fields blank to show it to everyone. You can also enable Only show from affiliate links? when a question should only appear after someone registers through an affiliate link for your event. This is useful when you want to collect partner-specific details, campaign context, or fulfilment information only from affiliate-driven registrations. If the question should only appear for certain affiliates, choose them in Show for These Affiliates. If you enable affiliate-link visibility but leave that affiliate picker blank, the question can appear for any valid affiliate link for the event.


Visibility settings for a custom registration question, including affiliate-link and specific-affiliate controls


Optional attendee directory settings

If your event uses the attendee directory, you may also see directory settings on the field. These control whether an answer can appear on attendee profile pages and whether attendees can use the field to search or filter the directory.


View answers and insights

Custom registration questions appear after the attendee has entered their name and email address during checkout. If you are testing a question and do not see it immediately, continue to the registration details step first. To review individual answers, go to Reporting > Attendees. You can search and filter attendee reports using custom registration question answers, and attendee CSV exports include the answers. To see summary charts for dropdown, checkbox, and checkbox-list questions, go to Reporting > Audience Insights.

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