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Using an Event-Wide Attendee Password for Login

Written by Holly

Magic links are the default and recommended way for attendees to sign in. If you enable attendee password login, you can set one shared password for passwords created later. A shared password is easier to communicate, but less secure than individual passwords or magic links.


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Set the shared password

  1. Go to Event Settings > Event Experience > Registration & Checkout.

  2. In Attendee Password Support, enable Allow Attendee Passwords?.

  3. Enter your shared password in Event-wide password. Leave this blank if you want individual random passwords instead.

  4. Select Save at the top of the page and follow any confirmation shown.


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Attendee Password Support with the event-wide password field before enabling passwords


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New and existing attendees

  • When an attendee completes registration and does not already have a password, HeySummit creates one using the configured shared password, or an individual random password if the shared field is blank. The login URL and password are included in the welcome email when the password is created. Keep that email live if you want attendees to receive those details.

  • Existing attendees may already have a different password. Do not assume changing the shared field makes the new password work for every existing attendee. Follow any existing-attendee choice shown when saving. To issue the configured shared password to an individual completed attendee, go to Registration & Attendees > Attendees, open their Actions > Resend Email menu and select Resend under Password reminder. This replaces their current password and emails the new one.


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Password login does not replace ticket, registration or session access rules. See Password Login For Your Attendees for the email and resend settings.

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