Checkout Playbooks is a set of features designed to give you more flexibility and control over your event’s registration and post-checkout experience.
Rather than being tied to a single section of your dashboard, Checkout Playbooks is a collection of tools that help you optimize how attendees sign up and what they see afterwards.
At the moment, Checkout Playbooks includes two main features:
Instant Checkout Flow
This lets you create a one-step registration process, which is ideal for events with free tickets where you want to reduce friction.
You can set this up by heading to Setup > Registration and Checkout. From there, select the free ticket you'd like to enable Instant Checkout for.
Once active, the system skips the usual registration steps like ticket selection, talk selection, add-ons, and even the registration form. Attendees simply enter their email address and are instantly registered for the chosen ticket. After that, they're taken directly to the confirmation page.
This is especially useful when you're prioritizing quick signups or running time-sensitive campaigns where every second counts.
Custom Confirmation Pages
By default, every registration ends on a standard confirmation page. This page includes basic elements like add-ons, a schedule review, and a few built-in calls to action. While functional, it isn’t meant to be heavily customized.
With Custom Confirmation Pages, you now have the option to create a completely tailored post-checkout experience. This feature is available when editing a ticket, where you’ll see the option to set your own confirmation page.
Instead of using the standard layout, you get a blank canvas where you can add sales messaging, embed a video, highlight offers, and include any custom content you like. It’s a great way to reinforce the value of your event, introduce upsells, or create a more branded and engaging final step in the registration journey.
