Send attendees to an external website after they purchase a particular ticket. Custom confirmation pages and ticket redirect URLs require Checkout Playbooks; if the controls are disabled, check whether your current plan includes that feature.
Set the redirect URL
Go to Ticketing & Payments > Tickets, Add-ons & Donations, then open the Tickets tab.
Open the ticket’s Actions menu, select Manage Ticket, then open Checkout.
Under After checkout, choose External URL. Enter the destination in the External URL field that appears.
Select Save and Close.
If an order includes several tickets with custom destinations, a custom confirmation page takes priority over an external redirect URL. If no ticket-specific destination is set, HeySummit uses the event’s confirmation URL when configured, otherwise its standard confirmation page.