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Custom Redirect URL for Ticket Purchases

Written by Holly

Previously, you could create a Custom Confirmation Page with personalized content. Now, you can also set a Custom Redirect URL to direct attendees to an external website of your choice after purchasing a specific ticket. Please note that both the Custom Confirmation page and the new Custom Redirect URL feature are available with the Success plan.


Set the redirect URL

  1. Go to Ticketing & Payments > Tickets, Add-ons & Donations, then open the Tickets tab.

  2. Open the ticket’s (...) menu, select Manage Ticket, then open Checkout.

  3. Under After checkout, choose External URL. Enter the destination in the External URL field that appears.

  4. Select Save and Close.


After checkout section with External URL selected and its destination field
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