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Create a custom registration thank-you or confirmation page

Written by Benjamin Dell

Choose the page attendees see after completing checkout. You can set an event-wide external destination, or choose a custom HeySummit page or external URL for a particular ticket.


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Set an event-wide external URL

  1. Go to Event Settings > Event Experience > Registration & Checkout.

  2. Under Registration Settings, enter an external http:// or https:// URL in Custom Confirmation Page URL.

  3. Select Save. This field is for an external site rather than a HeySummit event page.


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Choose a ticket’s confirmation page

  1. Go to Ticketing & Payments > Tickets, Add-ons & Donations.

  2. Open the ticket’s Actions > Manage Ticket and select Checkout.

  3. Under After checkout, select Custom page for a HeySummit page, or External URL for another website. These options require a plan with Checkout Playbooks.

  4. For Custom page, select an existing page or use Create New to name one. For External URL, enter the destination URL.

  5. Select Save and Close. To edit a saved custom page, reopen the ticket’s Checkout settings, select the page and choose Open Page. Add your content in the page editor and save it.


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Current ticket Checkout After checkout choices and Custom page selector


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Which destination takes priority?

A ticket-specific custom page takes priority over a ticket-specific external URL, which takes priority over the event-wide URL. If an order has several ticket destinations, HeySummit first looks for a custom page across the purchased items, then an external ticket URL. Within each type, it uses the highest-value purchased item first. A ticket saves only one of these destination types at a time. Without a custom destination, attendees see the standard confirmation page. Custom confirmation pages require a completed checkout. Organisers and staff can preview them while editing. An external redirect skips the normal HeySummit confirmation page, including its inline welcome video and standard offers.


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Choose another registration path

For direct links, embedded forms, micro-sites and external checkout options, see Choose how people register for your event.

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