The Attendee Emails to Auto-Promote as Moderators field assigns a moderator role to the matching attendee identity. Adding an email does not by itself guarantee that attendee can manage Chat, Q&A or Polls in every room. Confirm the intended person’s controls before the event; for moderation across the event, use an event team member with event dashboard access.
Find the attendee email setting
Go to Event Settings > Event Experience > Live & Replay Experience.
Under Enable Interactive Features?, find Attendee Emails to Auto-Promote as Moderators (one per line).
Enter the email addresses attendees use for the event, one per line, then select Save.
Check the room permissions
Use the intended moderator’s signed-in attendee experience to confirm the management controls for the required session. A moderator label alone is insufficient. Hosts, co-hosts and moderators assigned to a HeyStream broadcast can have room-specific moderation; ordinary presenters do not automatically have the same controls. See Moderate chat, Q&A and polls for the organiser workflow.