If a speaker withdraws due to a busy schedule or a specific session no longer aligns with your summit, use the following steps to cancel the session.
Please note that once deleted, sessions cannot be recovered. Please ensure you download any attendee lists from any sessions that already have registrations but you would like to cancel. If you're uncertain about how to export data from a session, you can read more information about this here.
If you are just looking to remove a session from your public event schedule temporarily, you can make the session inactive instead (Content > Talks > (...) > Advanced settings > uncheck Is Active?).
Now that we have covered some of the basics, here are some other options:
Deleting just one session at a time
Head to your event's Dashboard.
Click on Content > Talks.
Select the '...' next to the specific talk you want to cancel and select Delete.
When prompted, select Yes.
Deleting more than one session at a time
Head to your event's Dashboard.
Click on Content > Talks.
Check the box next to each session you want to delete.
A button labelled Delete Selected will become clickable at the top left-hand side of the list. Click to delete the selected talks.
Fill in your password and click Delete to continue.
Deleting all of your sessions at once
Head to your event's Dashboard.
Click on Content > Talks.
Select (...) > Delete All.
Enter your password and click Delete.
Note: HeySummit will send out emails notifying your attendees that the session has been cancelled, unless the 'Cancelled Talk' email template was made inactive already. If you're unsure about how to make an email template active/inactive, you can have a look at our helpful article here.
If you delete a session that no attendee has registered for yet, it will no longer show up on the Session list under Content > Talks entirely.
If you delete a session that attendees had already registered for, these deleted sessions will show greyed out at the bottom of your Content > Talks list.
However, you can hide these from your view by checking the Hide deleted talks option at the top of the page. This will reload the page and you'll no longer see them.
In both of these deletion cases, the sessions are removed entirely from the public event schedule.