FAQs help you answer common questions for attendees, speakers, and affiliates without replying to the same question repeatedly during the busiest parts of your event.
HeySummit keeps these FAQ types together in Content > FAQs, but each type is shown in a different place:
Attendee FAQs can appear in the attendee Event Hub and can also be shown on event pages with the FAQ List component.
Speaker FAQs are shown in the speaker dashboard.
Affiliate FAQs are shown in the affiliate dashboard.
When you add an active attendee FAQ item, attendees with completed registrations can access FAQs from the Event Hub. You can hide the Event Hub from attendee event pages in Setup > General by clicking Update Event Settings and enabling Hide Event Hub?.
To start adding FAQs:
Go to Content > FAQs.
Choose the relevant FAQ type, then click Add New.
Enter the question and answer, optionally set Date From and Date To, then click Save.
The optional Date From and Date To fields control when an FAQ item is active. If either field is set, the FAQ item is only shown when the current date is within that range.
Creating attendee FAQs does not automatically create a standalone FAQ page like the Schedule or Replays pages. To show attendee FAQs directly on your landing page or a custom page, edit the page and add the FAQ List component. The page component displays attendee FAQs; speaker and affiliate FAQs remain in their respective dashboard areas.