Use FAQs to answer common questions for attendees, presenters and affiliates. Each audience has its own FAQ list.
Add questions and answers
For attendees, go to Website > Attendee FAQs.
For speakers, go to Content & Schedule > Presenters and open the FAQs tab. The page is called Presenter FAQs.
For affiliates, go to Affiliates > Affiliate FAQs. This area requires access to the event's financial information.
Click Add FAQ Item.
Enter the question in Title and the answer in Body.
Under Visibility, leave both dates blank to keep the FAQ active. Set Date From, Date To, or both to limit when it appears.
Click Add FAQ Item in the drawer to create it.
The date limits apply to that FAQ item. A start date delays visibility until that date; an end date stops visibility after that date. You can set either boundary on its own.
Where people see FAQs
Attendees with a completed registration and email address can open FAQs from the Event Hub menu while browsing the event. The FAQ option appears when there are active attendee FAQs. The Event Hub is an icon menu; its position depends on your event settings.
Speaker FAQs appear in the speaker dashboard. Affiliate FAQs appear in the affiliate dashboard.
To hide the attendee Event Hub, go to Event Settings > General > Event Basics, find Hide Event Hub? under Other Settings, enable it and click Save.
Show FAQs on an event page
Adding FAQs does not automatically create a standalone FAQ page. To display them on your landing page or a custom page, open the page editor, choose Components and add Attendee FAQs, Speaker FAQs or Affiliate FAQs. Each component displays active questions for that audience. A component added to a public page makes those questions visible on that page, so only include answers you want to share publicly.