Tickets decide who can register and which event content they can access. You can create free or paid tickets, add tiered prices, limit availability, control checkout visibility, and apply content or expiry rules.
Before you create a paid ticket
Connect a supported payment provider before expecting paid prices to appear at checkout. Your available currency choices depend on the providers connected to the event. In Event Settings > Billing & Tax Settings, review the event's ticket limit, payment currency, billing-address requirements, sales-tax settings and whether the currency code should be shown.
Create or edit a ticket
Go to Ticketing & Payments > Tickets, Add-ons & Donations, then open Tickets.
Select Add Ticket, or open an existing ticket's (...) menu and select Manage Ticket.
Complete the four steps: Details, Pricing, Checkout and Access.
Select Save And Close when the ticket is ready.
Details
Add the attendee-facing Title and Short Description. Under Ticket options, keep Is Active? enabled when the ticket should be usable, and add an External ID only when another system needs one.
Pricing
Set a price of zero for a free ticket, or select Add Price to add paid or tiered prices. Open Edit this price to change an existing price. Under Price timing, choose Always or Date range; a date-ranged price can have a From date, a To date, or both. The To date remains available through the end of that date in the event timezone.
Under Payment schedule, choose Charge Once for one payment or Turn On Recurring Payments when the event and plan support subscriptions.
Checkout
Availability keeps the ticket unlimited or caps the total quantity.
Display can hide the ticket during checkout, mark it as popular or emphasize its title over its price.
Purchase eligibility can require or exclude attendees with selected tickets and can restrict the ticket to one per attendee.
After checkout uses HeySummit's standard confirmation page, a custom HeySummit page or an external URL.
Access
Included access chooses broad content types such as live broadcasts and replays.
Access expiration keeps access indefinitely, ends it on a fixed date or uses a countdown.
Advanced access restrictions can limit sessions or restrict access by day, session or category.
Email restrictions allow or reject specified email addresses and domains.
Some checkout and access controls depend on Advanced Ticketing. If a control is disabled or unavailable, your current plan may not include it. When an attendee claims or buys a ticket, HeySummit copies its access settings onto that purchase; read Changing Permissions on a Ticket After It's Been Claimed before syncing later changes to existing attendees.
Promote the ticket
Open Event Settings > Promo Banner to enable the default ticket banner or configure a custom banner. The default ticket banner does not appear while a custom promo banner is active.
More ticket guides