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How To Set Attendee Limits For Your Talks

Written by Holly

Set booking limits separately for the online and in-person versions of a session. These limits control registrations in HeySummit; your webinar or streaming provider has its own attendee and licence limits.


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Set session limits

  1. Go to Content & Schedule > Sessions.

  2. Open the session’s Actions > Advanced Settings.

  3. Under Attendee Limits & Access, enter an Online Limit, an In-Person Limit, or both.

  4. Select Save.


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Current Attendee Limits & Access section with independent Online Limit and In-Person Limit


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How limits apply

  • A blank limit means no fixed booking cap for that attendance format. Leaving In-Person Limit blank does not copy the Online Limit.

  • The dashboard indicates when a session is full or partially full. A hybrid session can have space in one format after the other reaches its limit. Checkout also shows availability.

  • Fully booked sessions cannot take new bookings. Attendee imports that register people to specific sessions skip sessions that are already full.

  • Automatic registration, including Register attendees for all talks, also skips fully booked sessions. Review attendee schedules when using it with session limits.

  • Check that your provider licence can accommodate the attendance you allow. A HeySummit booking cap does not increase provider capacity.

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