You can send answers to custom registration questions to another app through Zapier. First inspect a recent completed-registration or ticket-purchase trigger record for the event and question you need. An abandoned or incomplete registration may not contain saved answers.
Map named answers when available
HeySummit includes a registration_answers dictionary keyed by question title, alongside the questions list. Attendee payloads also expose non-conflicting question titles as individual fields. For example, an answer to “City of departure?” can appear as:
{
"registration_answers": {
"City of departure?": "Pallet Town"
}
}In your destination action, open the field that should receive the answer.
Inspect the HeySummit trigger fields and map the named answer when Zapier exposes it. This avoids depending on the answer’s position in a list.
Test with a record that contains that question and confirm the value reaches the intended destination field.
Keep question titles distinct when relying on title-based fields. If you rename a question, review the Zap’s mappings. Blank saved answers can be represented by __EMPTY__; decide how your destination should handle that value.
Use Formatter for an answer list
If your trigger presents answers only as a list, use Zapier’s current Pick from list guide. The current setup is:
Add an action after the HeySummit trigger and choose Formatter.
Under Action event, choose Utilities, then continue.
Choose Pick from list in Transform.
Set Input to the trigger’s answer list. Check the corresponding question list so you know which answer you are selecting.
For a specific position, open the three-dot menu beside Operation and select Custom. Enter 0 for the first answer, 1 for the second, and so on. You can also choose the first or last item from the predefined options.
Optionally set Default for a missing value, continue and select Test step.
Map the Formatter output into the destination field. Use a separate Formatter step for another answer position.
Check the mapping before publishing
A positional mapping can select the wrong answer when the list differs, for example when a question is unanswered or restricted to certain tickets. Test representative records and check question titles as well as values. If a sample lacks the question, load a suitable completed record before publishing; do not ignore a failed test and assume the live Zap will work. See Filter a Zap to one HeySummit event if your account contains several events.