Magic links are the default and recommended attendee login method. You can also let attendees sign in with their email address and a password.
Enable attendee passwords
Go to Event Settings > Event Experience > Registration & Checkout.
In Attendee Password Support, turn on Allow Attendee Passwords?.
Leave Event-wide password blank for individual random passwords, or enter a shared password. See Using an Event-Wide Attendee Password for Login.
Select Save and follow any confirmation shown.
A password is created after an attendee completes registration, if they do not already have one. HeySummit uses the configured shared password or generates an individual random password. The login URL and password are included in the welcome email when the password is created, so make sure that email is live before launch. An attendee who already has a password may continue using it; do not assume a new event-wide setting changes every existing password.
Send an attendee a password
Go to Registration & Attendees > Attendees.
Open Actions, the three-dot menu on the attendee row, and select Resend Email.
Under Password reminder, select Resend.
This is available only when attendee passwords are enabled, the attendee has an email address and they have completed registration. It sets the configured shared password, or generates a new random password when no shared password is set, before sending the email. The old individual password is replaced. You cannot choose an individual attendee password directly from their dashboard record.
Edit the email copy
Go to Email & SMS > Emails. In the Transactional tab, find the relevant email in the Attendee group and select Edit. Attendee Password is used when you resend a password; Attendee password reset contains a reset link.
For more detail, see customizing emails and how attendees log in.