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Auto-Created Attendee Records for Speakers

Written by Holly

Use Auto Create Attendee Record? when speakers should automatically receive attendee access through a specific ticket as soon as they are added or updated. This is useful when speakers also need to view attendee-only event content without being registered manually.


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In the event dashboard, go to Event Settings > Event Experience > Presenter Experience. Under Presenter Records, choose the ticket to assign in Auto Create Attendee Record?, then select Save. Leaving the ticket field blank keeps automatic attendee-record creation off.


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Presenter Records section with an attendee ticket selected in Auto Create Attendee Record


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When the setting is enabled, HeySummit creates or reuses an attendee record using the speaker's email address, then assigns the selected ticket. If the attendee already has that ticket, HeySummit leaves the existing ticket in place.


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A few details to keep in mind:

  • The speaker needs an email address.

  • The selected ticket needs at least one ticket price so HeySummit can assign it.

  • HeySummit does not send the standard attendee welcome email when it creates the attendee record this way.

  • If you enable or change the setting later, HeySummit also attempts to create the matching attendee records for existing speakers.

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