Skip to main content

Sending Speaker Login Credentials

Written by Benjamin Dell

Invite speakers to the Presenter Dashboard when their profiles and sessions are ready to review. Their available editing tools depend on the permissions you enable for the event.


​

Check the invitation email

  1. Go to Email & SMS > Emails > Transactional.

  2. In the Speaker group, find the invitation described as An invitation to the speaker dashboard. Its default subject is Please check your speaker details; a customised subject may differ.

  3. Make sure the email is Live. If it is Not live, choose Actions > Publish email. Use Edit to review the sender, subject and content.


​

Speaker dashboard invitation in the transactional email list with publication actions


​

Send the login details

  1. Go to Content & Schedule > Presenters.

  2. Make sure the presenter has an email address. Add or correct it through Actions > Manage Presenter > Details, then Save and Close.

  3. Choose Actions > Send login details for the presenter.


​

Presenter Actions menu showing Send login details


​

HeySummit sends the invitation to the presenter's saved email address. They do not need to create an account first. HeySummit can generate credentials for an account with no usable password; an existing password is kept. The presenter should follow the sign-in instructions in the invitation.


​

If the invitation cannot be sent

  • Sending presenter login details is unavailable on trial accounts.

  • Archived events and accounts in hibernation cannot send these invitations.

  • The presenter needs a saved email address and a live invitation template.

  • If sending reports an error, check your email sender configuration. Delivery can take time and can be affected by the recipient's spam or delivery settings; do not assume instant receipt.


​

See presenter permissions and tickets for editing and access settings, email delivery troubleshooting for missing messages, and Private Chat Inbox for speakers for presenter messaging.

Did this answer your question?