HeySummit

Resolving CAA Record Conflicts with your Custom Domain

Jerica

Benjamin Dell

Troubleshooting

Zoom token invalidated error

Replay on Spotlightr problem

Troubleshooting Vimeo Video Playback

'HTML5' Video Problem

Webinar links troubleshooting "creating speaker URLs"

Troubleshoot replay video access

Problem connecting to your integrated account

Troubleshooting Webinar Provider and Host connections

Why is Zoom showing the timezone as London?

My Zoom connection keeps disconnecting

Zoom API Syncing Disabled Error

Webinar Providers / Host Connections

Payment problem

Setting up Stripe troubleshooting

Tax and fee information for tickets on HeySummit

How does HeySummit manage VAT for Event Organiser subscriptions?

Connecting your PayPal account to your Event

Adding a Payment Gateway to Accept Payments

How to Issue Refunds From Your HeySummit Account

Payments

Troubleshoot attendee magic links

Phone number field error on sign up

Signing in to your affiliate dashboard problem

What happens when a speaker or talk is inactive?

Troubleshooting Attendee Access Issues During Live Events

You suspect HeySummit is down

Will I Still Have Access if I Cancel My Subscription, and Can I Pause My Account?

Why Is Your Event Not Appearing On The Dashboard?

Set up a public event

Event Access

How to centre your landing page text

Speaker headshot display problem

Promotional image troubleshooting after changing a talk date

Troubleshooting Custom Domain Access

Problem with connecting your Zapier account

Promo image update on social media problem

Focus Mode for One-Off Workshop Events

Add Custom Visual Accents to Event Pages

Customization

How to Enable Cookies in Major Browsers

Misc

Find answers and get help from Intercom Support and Community Experts

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Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

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A quick lap of the product so you know where everything lives.

{appName} in 60 seconds

This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

Prototype answer unavailable

I’ve got this page open. Ask me anything about it and I’ll answer from the docs.