If Zoom reports Registration has not been enabled for this webinar or a similar registration error, HeySummit cannot register attendees with Zoom. Some Zoom errors pause further automatic registrations until the underlying problem is fixed.
Check registration in Zoom
Open the affected meeting or webinar in Zoom and confirm that Registration Required is enabled. Registration for Zoom Meetings requires an eligible paid account.
For a manually created resource, use Automatically Approve for registration approval. HeySummit requests automatic approval when creating its own Zoom resource.
Check the exact error for a registration limit, closed or finished webinar, or required custom questions that HeySummit does not supply. Correct that setting or licence restriction before retrying.
When HeySummit successfully registers an attendee, the resulting personal join link normally avoids a second registration form. Zoom authentication, approval and admission settings can still affect entry.
Resume attendee syncing
In HeySummit, go to Content & Schedule > Sessions.
Open the affected session's Actions menu and choose Resync Webinar Attendees. This clears the linked registration error and queues attendees who have not yet synced.
The resync action is available for a future session with a connected host and webinar ID, and is not available for pre-recorded sessions. It does not repair the setting in Zoom. If the action is unavailable or the error returns, contact HeySummit support with the exact error. Zoom: customizing webinar registration and Zoom: registration approval explain the provider settings.