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Adding a Payment Gateway to Accept Payments

Written by Benjamin Dell

Connect a payment gateway before selling paid tickets. Go to Event Settings > Payments & Partners > Payment Methods to manage the gateways available for your event. HeySummit currently supports Stripe, PayPal, and Razorpay as event payment gateway providers. You can connect more than one gateway when needed, and attendees will be able to choose from the active payment methods available at checkout.


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Connect a gateway

  1. Open Event Settings > Payments & Partners > Payment Methods.

  2. Find the provider in the payment methods table.

  3. Open the Actions menu beside the provider you want to use.

  4. Select Connect.

  5. Complete the provider-specific connection step.


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Provider setup details

  • Stripe: choose Connect and follow the Stripe-hosted connection flow.

  • PayPal: choose Connect, then enter the Live PayPal Client ID in Public key and Client Secret in Secret key for your PayPal Business account, then select Save & Connect.

  • Razorpay: choose Connect, then enter your Razorpay Key ID and Key Secret, then select Save & Connect.


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If a gateway is not available for your current ticket currency, HeySummit will show Not available for that currency. Open Actions > Change Ticket Currency to review the event currency, or choose another supported gateway.


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Manage connected gateways

Once a gateway is connected, use its Actions menu to reconnect, activate, deactivate, or disconnect it.

  • Activate makes the gateway available to attendees at checkout.

  • Deactivate keeps the connection saved but removes it from attendee checkout.

  • Disconnect removes the saved connection details. You will need to connect it again before using that gateway.


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You need to be logged in with an account that can manage the event's payment settings before connecting or changing payment gateways.


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Current payment methods and Stripe Actions menu: Reconnect, Deactivate and Disconnect


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For detailed setup, see Connect Stripe or Connect PayPal. Recurring-payment purchases require a gateway that supports recurring payments; PayPal is not offered for those purchases.

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