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Adding a Payment Gateway to Accept Payments

Written by Benjamin Dell

Connect a payment gateway before selling paid tickets. Go to Setup > Payment Methods to manage the gateways available for your event.

HeySummit currently supports Stripe, PayPal, and Razorpay as event payment gateway providers. You can connect more than one gateway when needed, and attendees will be able to choose from the active payment methods available at checkout.

Connect a gateway

  1. Open Setup > Payment Methods.

  2. Find the Payment Gateway Providers section.

  3. Open the Manage menu beside the provider you want to use.

  4. Select Connect.

  5. Complete the provider-specific connection step.

Provider setup details

  • Stripe: choose Connect and follow the Stripe-hosted connection flow.

  • PayPal: choose Connect, then enter the PayPal Client ID and Client Secret for your PayPal Business account.

  • Razorpay: choose Connect, then enter your Razorpay Key ID and Key Secret.

If a gateway is not available for your current ticket currency, HeySummit will show an error on the Payment Methods page and link you to your ticket settings so you can change the currency or choose another gateway.

Manage connected gateways

Once a gateway is connected, use its Manage menu to reconnect, activate, deactivate, or disconnect it.

  • Activate makes the gateway available to attendees at checkout.

  • Deactivate keeps the connection saved but removes it from attendee checkout.

  • Disconnect removes the saved connection details. You will need to connect it again before using that gateway.

You need to be logged in with an account that can manage the event's payment settings before connecting or changing payment gateways.

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