Scenario
You have tried to set up Stripe under Event Settings > Payments & Partners > Payment Methods. Still, you are seeing an error message that says something like "If asked, please quote to support: {'provider': 'stripe,' 'code': 'unknown,' 'exception': PermissionDenied()}."
Quick start
Find your original HeySummit subdomain. This can be seen under Event Settings > Branding and Site Settings > Event Domain > HeySummit Domain. It will look something like "your-event-name.heysummit.com."
Open an incognito browser window. Using an incognito browser helps ensure that no cookies are being used in that session. Some providers rely on cookies and require refreshing every once in a while. So, providing a fresh session ensures everything will be up to date and the site should work fully as intended.
Navigate to your event using the original HeySummit subdomain (the URL that looks like "your-event-name.heysummit.com," not your custom domain or just heysummit.com) and log in with your Event Organiser account (the subscription holder, rather than Team Member account).
Go to Event Settings > Payments & Partners > Payment Methods, open Actions beside Stripe, and select Connect (or Reconnect if Stripe is already connected). See Connecting your Stripe account for the connection steps.
If you are using a team account and still see this permission error, ask the event owner to retry these steps.