If an event is missing from your account dashboard, first check which account and event category you are viewing. Team access depends on the permissions assigned by the event owner.
Check your account and event category
Sign in with the email address that owns the event or accepted its team invitation.
Open My Events from your user menu. Select My Events for events you own, Team for events assigned to you, or Archived for archived events. Speaker and sponsor roles appear under Speaking and Sponsoring.
Clear any event search text if the list is filtered.
Ask the owner to check team access
The event owner can open Account Dashboard > Team and edit your Team Member record. Check that the invitation has been accepted and verified, the event is assigned directly or through automatic/group access, Can Access Event Dashboard? is enabled, and the event is not excluded. Under Manage Groups & Access, a group can grant access to every current and future event or events with selected Event Tags. Individual permissions can add to inherited access; an explicit event exclusion takes precedence.
If the event was cloned
Cloning runs in the background. When the clone completes, HeySummit grants the requesting Team Member access to the new event and sends a completion email. If it is still missing, check the signed-in account, Team category and assigned dashboard permissions rather than assuming every clone needs a new manual grant.
Related guide
Add a team member explains invitations, groups and access.