A webinar host is the person or account HeySummit uses to connect to an external webinar provider for your live talks.
You only need to add a host when you are using one of HeySummit's native webinar integrations. If you are sending attendees to an external URL or embedding a livestream, you may not need a webinar host.
What a host does
When you connect a supported webinar provider to a host, HeySummit can create the webinar or meeting for the linked talk at the time scheduled in HeySummit. If you later update the talk details in HeySummit, HeySummit can also update the webinar provider record.
Because hosts connect your event to an external webinar account, they are mainly used for live sessions powered by native integrations such as Zoom, BigMarker, LiveWebinar, Webex, GoToWebinar, and Remo.
Where to manage hosts
From your event dashboard, go to Event Setup > Webinar Hosts. The host list shows whether each host is active, not connected, or has an error that needs attention.
When you add a host, enter the name and email address for the person who owns the external webinar account. You can connect the webinar account yourself, or send login details so that the host can connect and manage their own webinar provider account.
If a host has been invited to manage their own account, they become responsible for connecting or reconnecting the webinar provider. Event organizers can revoke that access from the host actions menu when needed.
Connecting a webinar provider
After you add a host, click Connect and choose the webinar provider you want to use. The exact connection steps depend on the provider.
For the full setup walkthrough, see How to connect your webinar account.
Provider-specific setup articles:
Notes
If you are logged in on your custom event domain and have trouble connecting a webinar host, log in through your HeySummit subdomain and try again.
If you run simultaneous live talks, check whether your webinar provider account supports the number of concurrent sessions and attendees you expect.
If a connected host shows an error, use the host status message and the troubleshooting guide to decide the next step: Troubleshooting webinar provider and host connections.
