Use BrainCert when you want HeySummit to create and manage BrainCert virtual classes for your live sessions. After a BrainCert host is connected, HeySummit can create the BrainCert class for each linked session, update it when the session changes, give hosts and presenters their launch links, and generate attendee-specific BrainCert join links for registered attendees.
Before you start
You need a BrainCert account with access to the Virtual Classroom API.
You need the BrainCert Virtual Classroom API key for the account that will host the sessions. Use BrainCert’s Virtual Classroom API dashboard. Under the domain’s Options, choose Generate API Key, as described in BrainCert’s API-key guide.
HeySummit plans do not include a BrainCert account, provider licence, attendee capacity, recording allowance, or paid BrainCert subscription. Check your BrainCert plan for session duration, attendee capacity, recording, and concurrent-session limits before the event goes live.
Connect BrainCert to a Webinar Platform Host
From your event dashboard, open Event Settings.
Under Integrations & Developer, select External Webinar Accounts.
If the host is not listed, select Add Host and enter the details of the person who owns the BrainCert account.
Open Actions for the unconnected host, choose Connect Provider, then select BrainCert.
Enter the BrainCert Virtual Classroom API key and save. If the host manages their own account, they must complete the connection themselves.
HeySummit validates the API key before saving the connection. If BrainCert reports that the key is invalid, copy the current key from BrainCert and try again.
Use BrainCert on a live session
Go to Content & Schedule > Sessions.
Open Actions next to the session and choose Manage Session.
Select the Broadcast tab, then choose Live broadcast as the broadcast type.
Choose BrainCert as the provider, select the BrainCert account holder, and review Choose Your Preferred Webinar Creation Mode. Keep Create a new BrainCert webinar for automatic creation.
Select Save And Close. HeySummit will create or sync the BrainCert class using the session title, schedule, duration, presenter details, and description.
For future sessions, let HeySummit create the BrainCert class from the session settings. If BrainCert blocks creation because of plan limits, check the duration and the capacity required for the class. Shorten the session where appropriate, use a suitable BrainCert Virtual Classroom API plan, or contact support. There is no separate expected-attendee-count field in this setup.
How attendees and presenters join
Attendees should use the HeySummit schedule, session page, or event emails to join. BrainCert uses attendee-specific launch links, so HeySummit generates and stores a separate BrainCert join link for each registered attendee when needed. Hosts and presenters receive their own BrainCert launch links through the normal HeySummit live-session workflow; BrainCert does not use a single generic attendee join URL in the same way as some other webinar providers.
Attendance and recordings
After a BrainCert session has finished, HeySummit can sync BrainCert attendance reports back to the session attendee records. Recording availability and retention depend on the connected BrainCert account and plan.
Troubleshooting
If the host shows an invalid API key error, reconnect the host with the current BrainCert Virtual Classroom API key.
If BrainCert says the class cannot be created because of minutes-per-session or attendee-seat limits, check the session duration and required class capacity, or update the BrainCert plan. Contact support if the capacity error is unclear.
If a class has been removed in BrainCert, check that the HeySummit session is in the future and uses automatic creation. Where available, use Actions > Reset Webinar to generate a fresh class and launch links. This attempts to delete the original class and changes its links, so review the confirmation carefully. The action is not available for past sessions.