Use attendee media when you want to share a downloadable file or external link with attendees, such as worksheets, slide decks, bonus content, sponsor resources, or ticket-specific materials.
Attendee media can be available to all eligible attendees, restricted to attendees with specific tickets, or linked to a particular talk or sponsor so it appears in the right context.
Add attendee media
From your event dashboard, go to Content > Attendee Media.
Click Add Media.
Enter a clear Title. This is what attendees will see when they browse or download the resource.
If only certain attendees should access the resource, use Restrict to Tickets? and select the relevant ticket or tickets. Leave this blank if the resource should be available to all attendees who can access attendee resources.
Under Media, add either a file or a URL. You must provide one or the other, not both. Uploaded files can be up to 10MB.
Under Attribution, optionally link the media to a talk or sponsor. Leave both fields blank if the resource is provided by the event as a whole.
Where attendees see media
Attendees can find available event-level resources from My Resources, which is available from the attendee account menu after they log in.
If you link the media to a talk, it can also appear in that talk's media area. If you link it to a sponsor, it can appear on that sponsor's page. Ticket restrictions still apply: attendees who do not have an eligible ticket will not be able to download the restricted resource.
For URL-based media, HeySummit sends eligible attendees to the URL you entered. For uploaded files, HeySummit serves the file directly when the attendee opens the download link.
Hide the My Resources page
If you do not want attendees to use HeySummit's Resources page, go to Event Setup > Settings > Registration & Checkout, open Attendee Experience, and turn on Hide 'My Resources'?.
When this is enabled, attendees will not see the My Resources link and cannot open that page directly. Use an email, custom page, external resource page, or another delivery method for anything attendees still need to access.
When to use another delivery method
Use attendee media when the resource should live inside the event experience. If you want to send files or links outside HeySummit instead, you can create an email template, filter email audiences by ticket type, or connect an external workflow through Zapier or the HeySummit API where those options are available.