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How Attendees Join Live Sessions

Written by Benjamin Dell

Attendees join from the HeySummit session page. Depending on the session's broadcast settings, they watch an embedded player or choose Watch now to open an external provider. Native webinar integrations can also use a supported embedded experience; they do not always open externally.


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Use your personal schedule

After logging into the event, open My Schedule from the event account menu when it is available. In list view, choose View beside the session. You can also switch between List and Calendar and use Filter to find a session.


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Current My Schedule with List, Calendar, Filter and View controls


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Use an event email

Session reminders, schedule emails and daily digests can contain session links. With External Join Links in Reminders? turned off, reminder links go to the HeySummit session page first. When it is enabled, reminders for externally hosted broadcasts can take attendees straight to the provider URL. Organisers should review ticket restrictions before enabling direct external links. An external provider can have its own sign-in, password or admission requirements.


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Use the live and upcoming banner

When the event is running and this feature is enabled, a banner can appear at the lower-left of the public event site for sessions that are live or start within the next 30 minutes. It excludes the session page you are already viewing. Choose its Watch now button to open the appropriate session or stage page. The banner may be absent before the event starts, between eligible sessions, after the event ends, or after you dismiss it. It does not bypass the event's access checks.


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If you cannot join

Check that you are signed in with the email used to register, that the session has started, and that your ticket includes access. For an external room, also follow the provider's joining instructions.

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