Use live chat when you want attendees, speakers, and your team to talk alongside an embedded session on the HeySummit talk page. It works as part of HeySummit's Interactive Features, alongside Q&A and polls, for talks that use an embedded live stream or pre-recorded video.

Interactive Features are available when your HeySummit plan includes live chat. They are not shown for public events or Public Access talks, because those pages can be viewed without registration.

These settings become the default for talks broadcast as embedded live streams or as pre-recorded videos. If you need one talk to behave differently, open that talk's Advanced Settings, turn on Override Event Interactive Settings, and adjust the interactive options for that talk.

After Interactive Features are enabled, use the talk's preview page to check the broadcast view. The chat area appears when the talk page is in its live broadcast view, so it may not appear on the normal attendee page until the scheduled session starts.

During the live broadcast, attendees can post messages and react with emojis. Event team members can moderate chat, Q&A, and polls, and you can auto-promote specific attendee email addresses as moderators from the Talk & Replay Experience settings.

On replay pages, the live chat component may still be shown, but attendees cannot post new chat messages. If you want the conversation to continue after the broadcast, enable comments for the event. Comments appear below the embedded video after the session has finished.

Only people with access to the talk can see its interactive features. That usually means logged-in attendees with the right ticket access, speakers for the session, and your event team.

For some embedded live stream providers, HeySummit can use the provider's native chat instead of the HeySummit chat. When a provider supports this, you will see an Auto-embed [provider] Chat? option in the broadcast provider settings.