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Show ticket availability at checkout

Show a remaining-quantity message once a limited ticket reaches a chosen threshold.

Written by Holly

You can show attendees how many tickets remain once availability falls to a threshold you choose. The message stays hidden while the remaining quantity is above that threshold.


Set the remaining-ticket threshold

  1. Go to Ticketing & Payments > Tickets, Add-ons & Donations, then open the Tickets tab.

  2. Open the ticket’s (...) menu and select Manage Ticket.

  3. Open Checkout. Under Availability, select Set a quantity, then enter Quantity Available. This reveals the quantity, remaining-ticket threshold and sold-out controls.

  4. Enter a number in Show Remaining When Fewer Than.

  5. Select Save and Close.


Checkout availability with Set a quantity selected and the remaining-ticket threshold field


For example, if a ticket has a quantity of 100 and the threshold is 50, checkout starts showing the remaining quantity when 50 tickets are left. The message continues to update as more tickets are purchased.


Choose what happens when it sells out

Turn on Hide When Sold Out? if the ticket should disappear from checkout after the quantity is reached. Leave it off if you want the ticket to remain visible with a sold-out label. The same quantity, threshold, and sold-out controls are also available for limited add-ons and donations. For broader ticket setup guidance, see Set up tickets for your event.

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