For in-person and hybrid events, you can link a ticket to one or more venues. This is useful when a ticket should only apply to certain locations, or when attendees need to choose which venue they will attend.
Associate venues with a ticket
In the event dashboard, turn on Event Settings > Event Experience > In-Person & Hybrid if it is off. Then go to Ticketing & Payments > Tickets, Add-ons & Donations. For a normal ticket, open Actions > Manage Ticket. In Details, use Venues > Add to select one or more venues. Add-ons and donations do not use ticket-venue options.
Let attendees choose a venue during checkout
When a selected ticket has more than one venue option, checkout includes a Select Venue step. Attendees choose one venue for each ticket they are buying, which is especially useful for satellite locations or venue-specific attendance.
Set optional venue capacity
In the same Venues section, each ticket-venue option can have its own optional Quantity Available. If you set a quantity, HeySummit tracks the sold count for that ticket and venue, shows remaining places during venue selection, and prevents sold-out venue selections from being completed.
What attendees see
The venue selection step shows the venue title, location summary, image, and description details so attendees can pick the right location before continuing checkout.
Change a venue after purchase
For an in-person purchase, go to Registration & Attendees > Attendees. In the attendee’s Actions menu, choose Manage Purchases. Open the relevant ticket’s Actions menu and choose Change Venue. This action appears for in-person tickets.