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Create a secret ticket

Written by Holly

A hidden ticket stays out of the normal checkout ticket list while remaining available from a custom page or direct checkout link. This is useful for partner offers, upgrades and other tickets you want to share selectively.


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Hide the ticket from normal checkout

  1. Go to Ticketing & Payments > Tickets, Add-ons & Donations > Tickets.

  2. Create a ticket, or open its Actions > Manage Ticket.

  3. Open Checkout. Under Display, turn on Hide During Checkout?.

  4. Select Save and Close.


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Ticket Checkout Display with Hide During Checkout?


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Hiding removes the ticket from the standard selection list. It does not deactivate it. The ticket must still be active and available, and its price dates, quantity and purchase eligibility rules still apply.


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Add the ticket to a custom page

Open your custom landing or confirmation page in the Page Editor. Under Components > Dynamic Content, add Ticket and select the hidden ticket in Properties. You can keep the page out of public navigation and share its URL with the intended attendees.


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Current Dynamic Content chooser with Ticket and Tickets


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For a group, use Tickets. In its properties, Tickets to Show can select particular tickets. Exclude Hidden? decides whether to filter out tickets marked Hide During Checkout?. Leave it off if the component should include hidden tickets.


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Share a direct link

You can also use the ticket’s Actions > Generate Checkout Link and copy its direct link. A hidden ticket can be selected from that link without appearing in the normal list. Hiding a ticket or a page link is not an access restriction: anyone with the URL may be able to use it. Add purchase eligibility or email restrictions when the offer must be limited to particular people.

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