Choose HTML5 Video only when you have a direct URL to a video file. A sharing page from Google Drive, Dropbox, Zoom, or another video platform is not a direct video-file URL and will not work in this field.
Check the URL
Use a direct https:// URL that returns the video file itself. HTTP or RTMP inputs are not a reliable choice for playback in modern browsers on an HTTPS event site.
An MP4 file encoded for normal web playback is the safest choice across browsers. HeySummit can also identify common formats such as WebM and Ogg from the URL.
A signed URL or a URL with query parameters can work; it does not have to end exactly at .mp4. It must remain valid and accessible when attendees watch.
The file host must allow playback in a browser without asking the attendee to sign in or opening a provider sharing page.
Check the HeySummit source
Go to Content & Schedule > Sessions, open the session’s Actions menu, and choose Manage Session. Open Broadcast for the pre-recorded source or Replay for the replay source.
Confirm that the source is HTML5 Video and that the field contains the complete direct file URL.
If the URL belongs to a supported video provider, choose that provider instead and paste its sharing URL or video ID.
If the provider supplies a complete iframe or script snippet, choose Embed Code and paste the complete trusted embed code.
Select Save and Close, then use the organiser Preview to check the pre-recorded or replay player. Check the normal session page separately with an existing authorised attendee; preview can bypass HeySummit ticket checks and scheduled seeking.
If it still does not play
Open the direct file URL in a signed-out browser window. It should load the video rather than a login page, download page, or error.
Check whether the file link has expired or the host blocks playback from another website.
Try a supported video provider when the storage service cannot supply a stable public media URL.
For the complete setup flow, see Set up a pre-recorded talk.