To reduce attendee email volume, review session enrolment and decide which optional templates your event needs. Check reminder settings in any webinar provider you also use, so the same session does not generate reminders from both systems.
Review session selection
Open Event Settings > Event Experience > Registration & Checkout. The settings appear directly on the page.
Under Can Attendees Build Their Own Schedule?, choose Yes when attendees should select sessions for their own schedule. Review Can Skip Talk Selection? and any minimum selection requirement.
Review automatic enrolment separately. Auto Register To All Talks? enrols attendees automatically when available; Current Talks Only? controls later additions, and Limit Talks Based on Ticket? restricts sessions according to ticket access.
Select Save if you make changes, then review affected attendee schedules.
Turning off required session choice is not the same as turning on automatic enrolment. The automatic-enrolment controls can be disabled when attendees build their own schedules. Bookings influence reminders and replay emails, but daily digests can also contain voted highlights from the previous day.
Unpublish an optional template
Open Email & SMS > Emails.
Find the email and select Actions > Unpublish email.
Confirm, then check that its status is Not live.
Mandatory emails cannot be unpublished. Unpublishing stops future sends and does not recall earlier emails. Attendees' communication preferences also apply.