Advanced ticketing controls what attendees can access after they claim or purchase a ticket. Use it when ticket types should unlock different live broadcasts, replays, sessions, categories, event days or time-limited access. For the full creation workflow, start with Setting Up Tickets For Your Event.
Open a ticket's access settings
Go to Ticketing & Payments > Tickets, Add-ons & Donations, then open Tickets.
Open the ticket's (...) menu and select Manage Ticket.
Use Checkout for purchase eligibility and visibility rules. Use Access for content, expiry and attendee-email rules.
What the Access controls do
Included access selects broad content types such as live broadcasts and replays.
Access expiration keeps access indefinitely, ends it on a fixed date, or uses a countdown measured in hours.
Advanced access restrictions can limit the number of sessions or restrict access to selected days, sessions or categories. Exclude options give broad access except for selected sessions or categories. You cannot restrict and exclude the same kind of content at the same time.
Email restrictions allow or reject specified email addresses and domains and provide the message shown when access is refused.
A ticket controls access when an attendee tries to view protected content. An attendee may still add a session to their schedule or receive a reminder without having permission to watch it. See Why can attendees add sessions that are not included in their ticket?.
What the Checkout controls do
Display can hide the ticket during normal checkout or visually emphasize it.
Purchase eligibility can require an attendee to have selected tickets, prevent purchase when they have selected tickets, or limit the ticket to one per attendee.
For a focused walkthrough, see Conditional Ticket Availability.
Existing purchases
When a ticket is claimed or purchased, HeySummit copies its access settings onto that purchase. New purchases use later changes, but existing purchases keep their copied settings unless you sync them. Read Changing Permissions on a Ticket After It's Been Claimed before syncing. If an advanced control is disabled or unavailable, your current plan may not include Advanced Ticketing.