Ticket-level restrictions allow you to control how different tickets are made available during checkout. Similar to add-ons and donations, tickets can now be set to require or exclude the presence of other tickets in an attendee’s cart.
This makes it possible to design more curated ticketing flows. For example, you could offer VIP passes that only become available with a standard ticket, or prevent certain ticket types from being purchased together. Restrictions are checked both during the initial checkout and in any later purchases, which ensures consistent rules across your event.
If a restricted ticket is visible in checkout, attendees can still meet the requirement by selecting the prerequisite ticket in the same transaction (unless the ticket has been hidden from view). If a rule is not met, checkout is blocked until the attendee updates their selection.
Go to Revenue > Tickets in your event dashboard.
Create or edit a ticket and define the rule by setting up the Restrict to Attendees With These Tickets or Restrict to Attendees Without These Tickets options.
Save your changes.
With these rules in place, your event can support tiered access, exclusive offers, and more structured attendee experiences.