If Zapier shows Unauthorized or Not Authenticated, its saved HeySummit connection can no longer access the account or event needed by the Zap. Test and reconnect that saved connection before creating a replacement.
Test and reconnect the connection
Sign in to HeySummit as the account owner or a team member who can access the event you want to use. A speaker-only or attendee-only login cannot connect organiser data.
In Zapier, open the Connections page and find the HeySummit connection used by the Zap.
Open the connection's menu and select Test connection. If the connection is expired, select Reconnect beside its status, confirm the dialog and complete HeySummit sign-in and approval again. Only the connection owner can reconnect it. In the Apps tab, the failed status may be labelled Reconnect app.
Return to the Zap, retry the affected step, and reselect the event or fields if Zapier asks you to refresh them.
This is Zapier’s example App Connections layout. Find your own HeySummit connection in the list; the apps shown in the example are illustrative.
If the error continues
Confirm you reconnected with the intended HeySummit email address and that the user can open the event dashboard.
Confirm the HeySummit account has an active paid subscription. API and no-code automation access is not available on trialing or inactive accounts.
Reconnect the existing app connection deliberately: Zapier applies the reconnected account to every Zap and other Zapier product that uses that saved connection.
Zapier's current connection controls are explained in Manage your app connections. If the connection still fails, email [email protected] with the event name, the HeySummit email address used, the exact error, and a screenshot. Do not send a password or API token.