Use the ThriveCart Checkout integration when you want ThriveCart to take payment and HeySummit to create or update the attendee record after a successful ThriveCart purchase. You can connect ThriveCart directly so HeySummit loads your ThriveCart catalogue and manages purchase notifications, or you can keep using the manual webhook setup.
Before you start
Your HeySummit plan must include integrations.
Changes you make to ticket names, prices, or availability in HeySummit do not update ThriveCart. Keep product and pricing details in ThriveCart up to date manually.
HeySummit's ticket buttons do not automatically send attendees to ThriveCart. Add your ThriveCart checkout links wherever you want attendees to buy, such as a page button, email, or custom page section.
If you use ThriveCart for affiliate tracking, track those affiliate sales and commissions in ThriveCart rather than HeySummit's affiliate reports.
Option 1: connect ThriveCart directly
In HeySummit, open your event dashboard and go to Event Setup > Integrations.
Find ThriveCart Checkout and select Configure.
Choose Connect ThriveCart.
Select Connect ThriveCart again and complete the ThriveCart authorization.
After returning to HeySummit, choose the ThriveCart products, bumps, upsells, or downsells that should register buyers for each HeySummit ticket.
Select Save.
With connected setup, HeySummit registers the event-specific purchase notifications with ThriveCart and listens only for supported purchase events. When a matching purchase arrives, HeySummit creates or updates the attendee and grants the mapped ticket.
If your ThriveCart catalogue does not appear
Check that the connected ThriveCart account has products, bumps, upsells, or downsells available.
If ThriveCart access has expired or been revoked, reconnect ThriveCart from the setup panel.
If you create new ThriveCart products after connecting, reopen the setup panel so HeySummit can refresh the catalogue before you save mappings.
Option 2: set up manually
Manual setup remains available for existing connections and customers who prefer to manage their own ThriveCart webhook.
In ThriveCart, go to Settings > API & Webhooks > ThriveCart order validation and copy the Secret Word.
In HeySummit, open Event Setup > Integrations > ThriveCart Checkout, select Configure, and choose Set Up Manually.
Paste the Secret Word into HeySummit.
Copy the Webhook URL shown in the manual setup area.
In ThriveCart, go to Settings > API & Webhooks > Webhooks & Notifications, add a webhook named something like HeySummit Webhook, paste the HeySummit webhook URL, and save it.
For each ThriveCart item you want to grant access for, add the matching ThriveCart identifier to the relevant HeySummit ticket's External ID.
Use one of these External ID formats for manual setup:
product-2for a ThriveCart product with ID 2bump-2for a ThriveCart bump offer with ID 2upsell-2for a ThriveCart upsell with ID 2downsell-2for a ThriveCart downsell with ID 2
Test before going live
Create a ThriveCart test-mode product first and complete a test purchase. Use an email address you can check, then confirm that HeySummit creates the attendee and assigns the expected ticket. The buyer email is required for HeySummit to create the attendee. We also recommend collecting first and last name in ThriveCart so the attendee record is easier to recognise.
Useful notes
After the integration is configured correctly, successful ThriveCart purchases create attendees and ticket purchases automatically. You do not need to import those buyers manually.
HeySummit uses the matching active ticket's highest-priced ticket price when creating the paid purchase record from a ThriveCart purchase.
If a ThriveCart order includes an item that is not mapped to a HeySummit ticket, HeySummit ignores that item.
If you switch from connected setup to manual setup, HeySummit disables the connected purchase-notification subscription for that event.
For ThriveCart's current webhook reference, see Using ThriveCart webhook notifications. If you are using ThriveCart's affiliate system, their guide to setting product affiliate links may also be useful.