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Reset an email template to its default content

Written by Benjamin Dell

Use Reset content when you want to restore one transactional email to HeySummit's default subject, description, and content blocks.

This is helpful if you have accidentally changed placeholder values, links, buttons, or wording in a transactional email, or if you have changed your event language and want that email's content blocks to be rebuilt from the default content for the new language.

Reset one email

  1. Go to Email & SMS > Emails.

  2. Find the transactional email you want to restore.

  3. Open that email's Actions menu.

  4. Click Reset content.

  5. Confirm the reset.

Current email Actions menu showing Reset content

Resetting content affects that email only. It does not reset every email template in your event.

Any custom edits in that email's content blocks will be replaced by the default content. If you only need to fix a small typo, select the row's Edit link instead.

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