Connect HubSpot to send eligible completed event registrations to HubSpot contacts for CRM follow-up. HeySummit continues to send your event emails separately. Your HeySummit plan must include direct CRM and email integrations, and your HubSpot user must be able to approve the requested app permissions.
Connect HubSpot
Open Event Settings > Integrations & Developer > Integrations in your event dashboard.
Under CRM & Email Integrations, select Add, choose HubSpot, then choose Connect.
In HubSpot, choose the account you intend to connect. Review the app identity and requested contact/property permissions before approving. If your user cannot approve the connection, ask your HubSpot administrator to help.
After returning to HeySummit, optionally configure Custom Registration Fields Mappings and Other Field Mappings, then select Save.
Sync attendees and fields
HeySummit looks up the attendee email address to update an existing HubSpot contact or create a contact when needed. Core name and email data sync automatically. Map custom registration answers and additional attendee data to the HubSpot properties you want to populate; unmapped additional fields are not sent. To send existing eligible attendees, open the HubSpot integration's action menu and choose Resync Attendees. This queues the work in the background, so allow time for it to finish.
If the connection or sync fails
Review the integration status and error in HeySummit. Check the connected HubSpot account and app access if authorization fails. If HubSpot reports a contact limit, resolve it in HubSpot and reconnect the integration before resyncing.
Related guide
For consent, plan access and how provider campaigns differ from HeySummit event emails, see CRM & Email Integrations.