Skip to main content

How to test your event

Written by Benjamin Dell

Testing your event before launch helps you check the attendee experience, practise your setup, and run through live sessions without alerting real attendees on your main event.

A test event is useful when you want to:

  • Try HeySummit from an attendee's point of view.

  • Practise creating tickets, talks, speakers, emails, pages, and checkout settings.

  • Run a rehearsal with speakers or hosts before your real event goes live.

Avoid scheduling live sessions at the same time across events if they use the same webinar, streaming, or live-session licence. Many external webinar and streaming tools only allow one live session to run from the same account or licence at a time.

Clone a test event when you are ready

Once you are happy with your test event's setup, you can clone the event to copy much of that configuration into a real event, as long as your plan has enough event capacity.

Clone requests can take a few minutes to process. The new event is created as a separate draft event. Attendees and purchases are not copied. You should also review live-session, replay, payment, and custom-domain settings on the cloned event before launch, because those may need reconnecting or updating for the real event.

Test a specific attendee

You can also test a specific attendee from your event dashboard. Go to Reporting > Attendees, click ... next to the attendee, and choose Run Test.

From there, you can open an Attendance test or a Chat test for that attendee. The chat test checks setup, token, realtime, authorization, and registration details, then opens a preview as that attendee without creating a real chat message.

Did this answer your question?