Testing your event before launch helps you check the attendee experience, practise your setup, and run through live sessions without alerting real attendees on your main event. A test event is useful when you want to:
Try HeySummit from an attendee's point of view.
Practise creating tickets, talks, speakers, emails, pages, and checkout settings.
Run a rehearsal with speakers or hosts before your real event goes live.
Avoid scheduling live sessions at the same time across events if they use the same webinar, streaming, or live-session licence. Check the current concurrency limits of your chosen provider and licence before scheduling rehearsals.
Clone a test event when you are ready
Once you are happy with your test event's setup, you can clone the event to copy much of that configuration into a real event, as long as your plan has enough event capacity. Clone requests can take a few minutes to process. The new event is created as a separate draft event. Attendees and purchases are not copied. You should also review live-session, replay, payment, and custom-domain settings on the cloned event before launch, because those may need reconnecting or updating for the real event.
Test a specific attendee
You can also test a specific attendee from your event dashboard. Go to Registration & Attendees > Attendees, open Actions next to the attendee, and choose Run Test. From there, you can open an Attendance test or a Chat test for that attendee. The chat test checks setup, token, realtime, authorization, and registration details and shows a preview as that attendee when a chat token is available, without creating a real chat message. Use test attendee addresses and review active emails and connected provider settings before a rehearsal. A separate test event does not automatically disable its own emails, purchases or provider actions.