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Limit when and where a coupon can be used

Set redemption limits, dates, ticket eligibility, and dashboard visibility for an event coupon.

Written by Benjamin Dell

After creating a coupon, use its availability and settings fields to control how many times it can be redeemed, when it works, which tickets it applies to, and where it is shown.


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Limit total redemptions

  • Number of Coupons Available is the total number of successful uses for that coupon code. It is not a per-attendee limit.

  • Leave the field blank if the coupon can be used an unlimited number of times.

  • When the number of uses reaches the limit, HeySummit treats the coupon as expired.

  • For a personal one-use discount, create a separate coupon and set the limit to 1. If several people share one code, every successful use counts toward the same total.


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Choose when and where it works

  • Use Active From and Active To to limit the coupon to specific event dates. Leave either field blank when that side of the date range should remain open.

  • Use Restrict To Specific Tickets? when the discount should apply only to selected tickets.

  • Promote to Ticket Holders? is different: it can show an upgrade offer to attendees who already hold selected tickets. If you use this option, also choose the tickets the coupon can discount under Restrict To Specific Tickets?.


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Control visibility

  • Turn Is Active? off when the coupon should stop working immediately.

  • Show to Speakers? makes the coupon available in Speaker Dashboards.

  • Show to Affiliates? makes the coupon available in Affiliate Dashboards.

  • These visibility settings do not make a shared code personal to one speaker or affiliate. Anyone who receives a valid code can use it while its other limits allow.

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