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Adding Feedback Questions

Written by Benjamin Dell

Use feedback prompts to ask attendees short questions during your event and review the answers from your event dashboard. Prompts can appear on a specific date, during a time window, or after a selected talk has finished.


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Create a feedback prompt

  1. Go to Registration & Attendees > Attendee Feedback in your event dashboard, then select Add.

  2. In the Question tab, enter the question and an optional description.

  3. Choose an Answer type: Yes or no, Text, Multiple choice, or Rating. For multiple choice, enter at least two Answer options, one per line. For rating, choose a Maximum rating between 2 and 10.

  4. Open the Delivery tab. Under When should it appear?, choose Date, Time window, or After session.

  5. For date or time-window prompts, set Show from and, for a time window, Show until. For After session, choose the session that should trigger the prompt.

  6. If needed, select tickets under Only show to ticket holders. Turn on Active when the prompt is ready to appear; new prompts start inactive.

  7. Select Save.


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Choose Yes or no, Text, Multiple choice, or Rating in the Question tab


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When attendees see the prompt

Eligible attendees see the prompt as a small feedback banner on the event site. HeySummit shows the first active prompt that the attendee has not already answered and that matches the prompt's timing and ticket rules. Prompts dismissed in that browser are also skipped.

  • Date prompts start at Show from on the selected event-local date and normally stop at the end of that day.

  • Time window prompts appear between the selected start and end times.

  • After session prompts appear after the selected talk has finished, and only for attendees registered for that talk.

  • If you choose specific tickets, only attendees with a completed purchase assigned to one of those tickets are eligible to see the prompt.


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Review responses

Go back to Registration & Attendees > Attendee Feedback and select Results on a prompt. The results sidebar shows response totals, response progress, and the summary that matches the prompt type, such as yes/no percentages, rating distribution, multiple choice counts, or recent text answers.

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