Use feedback prompts to ask attendees short questions during your event and review the answers from your event dashboard. Prompts can appear on a specific date, during a time window, or after a selected talk has finished.
Create a feedback prompt
Go to Registration & Attendees > Attendee Feedback in your event dashboard, then select Add.
In the Question tab, enter the question and an optional description.
Choose an Answer type: Yes or no, Text, Multiple choice, or Rating. For multiple choice, enter at least two Answer options, one per line. For rating, choose a Maximum rating between 2 and 10.
Open the Delivery tab. Under When should it appear?, choose Date, Time window, or After session.
For date or time-window prompts, set Show from and, for a time window, Show until. For After session, choose the session that should trigger the prompt.
If needed, select tickets under Only show to ticket holders. Turn on Active when the prompt is ready to appear; new prompts start inactive.
Select Save.
When attendees see the prompt
Eligible attendees see the prompt as a small feedback banner on the event site. HeySummit shows the first active prompt that the attendee has not already answered and that matches the prompt's timing and ticket rules. Prompts dismissed in that browser are also skipped.
Date prompts start at Show from on the selected event-local date and normally stop at the end of that day.
Time window prompts appear between the selected start and end times.
After session prompts appear after the selected talk has finished, and only for attendees registered for that talk.
If you choose specific tickets, only attendees with a completed purchase assigned to one of those tickets are eligible to see the prompt.
Review responses
Go to Registration & Attendees > Attendee Feedback. On the Questions tab, select Results on a prompt to open its summary sidebar. This shows response totals, response progress, and the summary for that answer type, such as yes/no percentages, rating distribution, multiple choice counts, or recent text answers.
Review individual answers
Select the page's Results tab to see submitted answers across your event. Each row shows the question, answer, attendee and submission time. Search by question, answer or attendee to find the responses you need. Feedback results include attendee details; they are not anonymous.
Export feedback answers
Open the Results tab. If needed, search for the question, answer or attendee you want to include.
Select Export.
Choose Download Now, then select Export to prepare the CSV. You can also choose Create Schedule for a recurring export.
The CSV contains one row per submitted answer, including the question, answer type, attendee name and email, answer and submission time. It includes all matching answers, beyond the current page of results. An active search also limits the export. Exporting from the Questions tab downloads question configuration instead of submitted answers.