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Turn off a specific event email

Stop a non-mandatory event email from being sent in future.

Written by Benjamin Dell

You can unpublish most non-mandatory event emails when you do not want HeySummit to send that message again.


Turn off an email

  1. Open your event dashboard and choose Emails.

  2. Find the email you want to stop.

  3. Turn off the Live toggle, or open the ... menu and select Unpublish.

  4. Check that the email no longer shows as Live.



What can and cannot be turned off

  • Changing the published state affects future sends. It does not recall messages that have already been sent.

  • Mandatory emails have a disabled toggle and do not offer an Unpublish action.

  • A broadcast that has already been sent cannot be published again.

  • Archiving an event turns off all email sending for that event. Archive only when you also want to take the event and its content offline.

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