Cancel the subscription on your own HeySummit account when you no longer need it. Check the closing date and download any records you need before access ends.
Request cancellation
Open My Account > Billing. In the Subscription section, choose Close Account.
Answer the questions about why you are leaving and use Next to continue.
Review any offers shown for your account. A discount, trial extension or hibernation option may be available; eligibility and the effect on billing are shown in the flow. Choosing an offer changes your subscription instead of cancelling it.
To continue with cancellation, choose No thank you, just cancel my account.
Check the confirmation and return to Billing to review the scheduled closing date.
The offers below illustrate one eligible account. Read the options shown for your own account before choosing one.
When cancellation takes effect
Cancellation is scheduled for the end of the current billing period. For a trial, review the trial-end date shown in Billing. The pending-cancellation status tells you how long the subscription remains available. After cancellation takes effect, subscription-backed events can become unavailable to attendees. Do not treat cancellation as permanent storage: inactive cancelled accounts can later become eligible for data deletion.
Change your mind before the closing date
In Billing > Subscription, choose Don't Cancel, then Restore. This returns you to your previous subscription and billing continues at the end of the billing period. For help with your account or a cancellation that has already taken effect, contact [email protected].