An attendee's ticket access and personal schedule are separate. Ticket access shows what their ticket includes, while their schedule shows the sessions they selected or were registered for.
View ticket access
Sign in to the event site with the email address used to register.
Open the attendee account menu and select My Purchases.
Open the relevant order or ticket to review its details.
View or update a schedule
Open the attendee account menu and select My Schedule.
Review the sessions currently on the schedule.
If the event organizer allows schedule changes, add or remove available sessions and save the update.
The My Schedule page or its editing controls may be unavailable when the event organizer has hidden attendee schedules or automatically registered attendees for sessions. Ticket restrictions can also limit which sessions an attendee can access.