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Setting up a Promo Banner

Written by Benjamin Dell

Use a promo banner to show a short announcement or call to action across the top of your event pages. Choose the default ticket promo banner or create a custom banner for an offer, deadline, sponsor message or event note. Here is an example of a promo banner on an event page:


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Set up the banner

  1. Open Event Settings > Branding and Site Settings > Promo Banner.

  2. For the default ticket banner, turn on Promote Tickets via Promo Bar? and enter its Banner Title and Banner Button Text. Its button links to ticket checkout.

  3. For a custom banner, turn on Banner Active? and enter its title, description, button text, button URL and optional icon.

  4. Select Save.


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Current Promo Banner settings with default and custom banner controls


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When banners appear

  • The event must be published and not archived. Custom banners take priority over the default ticket banner.

  • The default ticket banner also requires open registrations and a visitor who has not completed a purchase.

  • Banners are hidden in focused checkout/content views and on pages that suppress header banners.


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Turn a banner off

Open the same settings, turn off Banner Active? for the custom banner or Promote Tickets via Promo Bar? for the ticket banner, then select Save.

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