Accounts

Currency exchange
Scenario Currency exchange rates change daily and because payouts are made to you, they are subject to that day's currency exchange rate. When ...
Sun, Dec 18, 2022 at 9:23 PM
How does the Success/Business Plan work?
Scenario You are currently on the Starter (previously called Basic) or Growth (previously called Professional) plan and wondering whether the Success (prev...
Sat, Dec 17, 2022 at 4:11 PM
Setting up your payout information
Scenario Payouts are very easy with our payment partners. We use Wise for the majority of our payouts, but some currencies require us to use PayPal.  The...
Tue, Dec 20, 2022 at 5:03 PM
You want to know if you can change the Event Organizer details
Scenario Someone has left your company or is no longer in charge of the account and you want to see if you can change the details.  Quick start Option 1:...
Wed, Mar 15, 2023 at 6:58 PM
You want to know if there's a transaction fee for free events
Scenario You're planning a free summit and you're wondering if there are any transaction fees associated with your event. Quick start ...
Tue, Dec 14, 2021 at 2:14 PM
Can HeySummit can send you a W9 form?
As HeySummit are a UK company we cannot provide a W9 form. We can however send you a W8-BEN form to be completed. Please contact support@heysummit.com i...
Sat, Dec 17, 2022 at 4:22 PM
How do PayPal payouts work?
Scenario While most currencies are supported by our main payment partner Wise, some currencies are not. We make these payments with PayPal. When you select...
Sun, Dec 18, 2022 at 9:19 PM
How does Wise work?
We use Wise (formerly TransferWise) for most of our payouts - read on to find out how to set this up. Scenario Once you have set up your payout informa...
Sun, Dec 18, 2022 at 9:12 PM