Accounts

You want to know how the Success/Business Plan works
Scenario You're currently on the Starter (previously called Basic) or Growth (previously called Professional) plan and wondering whether the Success (...
Tue, Nov 23, 2021 at 6:56 PM
You want to set up your payout information
Scenario Payouts are very easy with our payment partners. We use Wise for the majority of our payouts, but some currencies require us to use PayPal.  The...
Wed, Nov 24, 2021 at 9:39 PM
You want to know what the SEO plan is
You're thinking about closing your account because you're not running an event in the foreseeable future, so you went to My Account > Billing a...
Mon, Oct 18, 2021 at 12:48 PM
You want to know if you can change the Event Organizer details
Scenario Someone has left your company or is no longer in charge of the account and you want to see if you can change the details.  Quick start Option...
Mon, Oct 18, 2021 at 12:49 PM
You want to know if there's a transaction fee for free events
Scenario You're planning a free summit and you're wondering if there are any transaction fees associated with your event. Quick start ...
Fri, Nov 19, 2021 at 12:04 PM
You want to know if HeySummit can send you a W9 form
As HeySummit are a UK company we cannot provide a W9 form. We can however send you a W8-BEN form to be completed. Please contact support@heysummit.com if y...
Wed, Nov 24, 2021 at 1:16 PM
You want to know how PayPal payouts work
Scenario While most currencies are supported by our main payment partner Wise, some currencies aren't. We make these payments with PayPal. When you se...
Wed, Nov 24, 2021 at 9:35 PM
How does Wise work?
We use Wise (formerly TransferWise) for most of our payouts - read on to find out how to set this up. Scenario Once you've set up your payout info...
Wed, Nov 24, 2021 at 9:34 PM